85+ years holistic experience

Instant answers to BioPreparation and BioSuperfood FAQs

Guarantee & Return Policy

There is virtually no health condition and no person or animal that BioSuperfood and BioPreparation will not help holistically. We guarantee you or your pet will realize some health benefits. We cannot guarantee all your or your pet's symptoms will be eliminated because we have no control over your or your pet's genetics, diet, lifestyle, how often you take the products daily, how regular you are at taking the products weekly, etc.

Being whole food products (NOT a supplement) there are no known  contraindications with any vitamins, supplements, herbs, homeopathic remedies or drugs. (See Precautions) However, each person and animal is an individual and will respond differently to the products. Sometimes the benefits are not readily observable or the perceived effects are not desirable. Although some clients do observe significant benefits in less than 30 days, most clients need at least 60-90 days on the product to realize significant results.

For finicky pets, please click on this Cat & Finicky Dog Hints page for suggestions. Since 2002, we have only had to make two refunds because the pet would not accept the algae product. We suspect the pets' guardians were simply not patient enough with all the above hints and suggestions. The most common cause for a refund is the product was ordered too late to achieve benefits or the case was in such an advanced state that the product arrived literally too late to use. For such cases, we offer a full product refund of any unopened, unexpired bottle (in sellable condition) or pro-rated refund of any unused portion of an opened bottle.

The most common reasons people return the product are because they have not read our welcome letter with the gradual starting suggestions, have not read our FAQ page to know what to expect or do not understand that nutraceutical whole food products act different and are dosed different than natural (but not holistic) supplements. Please click on the buttons below before asking to return a product.

To return product, simply contact us for authorization to return the product and pay shipping to:
Optimum Choices, LLC
416 Plateau Pkwy.
Golden CO 80403-1533
U.S.A.
We suggest using some form of tracking number, delivery confirmation or insured shipping method. We are not responsible for lost or damaged return shipments.

Again, I thank you, Russell, for your assistance during what was for Nino and me a very difficult time. From the bottom of my heart, I send you my utmost gratitude. Nino’s return to health was the best Christmas present I have ever received.
Best regards,
Robb Horen
www.dogsavvy.com

Russell, Your care and knowledge have blown my sister away ... she so appreciates all the information and attention that you have given her and her cats. Thank you.
—R.K.